Your data and privacy
Your data and privacy
For a fuller picture of authentication, encryption, the extension, and PDF handling, read High security and your account.
Official documents
The binding descriptions of data practices are on my-id.ca:
How the Chrome extension limits surprise use
my-id.ca autofill keeps autofill off for each website until you enable it for that site. That keeps profile-backed suggestions tied to sites you chose. Field context is sent to my-id.ca to return suggestions you can accept or ignore.
Practical habits
- Review extension permissions when Chrome prompts on install (from the official Chrome Web Store listing only).
- Sign out of the extension on shared computers.
- Update your password and enable two-factor authentication on my-id.ca if your account offers it.
Related guides
- Is it safe to store my SIN in my-id.ca?
- High security and your account
- How the extension talks to my-id.ca
- Sign out and shared devices
Questions
Contact information for the developer appears on the Chrome Web Store listing (support email). Use that channel if you need account-specific help after reading the Privacy Policy.
Frequently asked questions
- Where is my my-id.ca data stored?
- On servers located in Canada. Backups are kept in the same jurisdiction. Data is not replicated outside Canada.
- Does my-id.ca send my data to OpenAI, Google, or Anthropic?
- No. All AI processing runs on infrastructure my-id.ca operates. Your profile content is never sent to third-party AI providers.
- How do I delete my account?
- Go to Settings → Account → Delete account. Deletion removes your profile, files, and templates from active databases within 30 days.