How to request an ADP vendor change — and autofill form on00383 with my-id.ca
Switch your assistive device supplier without retyping claim details
Clients with an approved Assistive Devices Program claim who need a different registered vendor repeat their name, health number, address, and claim identifiers on every vendor change request. This guide is an example of storing them once in my-id.ca.
Official form and source
Start from the official source and always use the current version — form numbers and links can change:
- Service page: Assistive Devices Program — ontario.ca
- Form (Central Forms Repository): Request for Change in Vendor — on00383
What this form is about
Form on00383 is the Request for Change in Vendor (English), used to request a change in the registered vendor for an approved Assistive Devices Program claim when the client will receive devices or services from a different ADP vendor.
Before you start: what to gather
- Client full legal name and Ontario health number.
- Client address and contact phone.
- Existing ADP claim or authorization number and device category.
- New vendor name and vendor registration number if known.
Confirm the current process on ontario.ca.
How my-id.ca makes it faster
- Save it once. Store your client name, health number, address, and claim identifiers in your my-id.ca profile.
- Keep documents ready. Upload supporting documents to my-id.ca Files so you are not searching at form time.
- Autofill the form. Use the my-id.ca Chrome extension on a web form, or fill a PDF from your saved profile inside my-id.ca.
- Review and submit yourself through the official channel.
Why do it in my-id.ca
Related Ontario forms repeat the same personal details. Captured once in my-id.ca — stored in Canada, with AI on its own servers — every form starts mostly complete.
Frequently asked questions
- When do I need a vendor change?
- When you will receive your approved assistive device from a different registered ADP vendor than originally listed.
- How does my-id.ca help?
- It autofills your name, health number, address, and saved claim reference numbers.
- Does this replace a new ADP application?
- No — this form changes the vendor on an existing approved claim; new devices may require a separate funding application.
Fill it once. Reuse it everywhere.
Save your information in my-id.ca once, then autofill this form and the next one — web forms with the Chrome extension, PDFs right in the app. Your data is stored in Canada and AI runs on my-id.ca's own servers, never sent to third-party AI providers.