How to reach Ontario's customer care contact centre — and use on00342 with my-id.ca
Contact ServiceOntario without retyping your identity each time
Ontario residents contacting the customer care contact centre repeat name, phone, email, service reference numbers, and mailing address when filing inquiries, follow-ups, or related ministry forms. This guide is an example of storing them once in my-id.ca.
Official form and source
Start from the official source and always use the current version — form numbers and links can change:
- Service page: ServiceOntario — ontario.ca
- Form (Central Forms Repository): Customer Care Contact Centre — on00342
What this form is about
Form on00342 is the Customer Care Contact Centre reference — confirm current phone, chat, and online options on ontario.ca.
Before you start: what to gather
- Your full name and preferred contact method.
- Service or transaction reference numbers if you have them.
- Brief description of your inquiry or issue.
- Supporting documents uploaded to my-id.ca Files if needed.
Confirm the current process on ontario.ca.
How my-id.ca makes it faster
- Save it once. Store your name, phone, email, and mailing address in your my-id.ca profile.
- Keep documents ready. Upload supporting documents to my-id.ca Files so you are not searching at form time.
- Autofill the form. Use the my-id.ca Chrome extension on a web form, or fill a PDF from your saved profile inside my-id.ca.
- Review and submit yourself through the official channel.
Why do it in my-id.ca
Related Ontario forms repeat the same personal details. Captured once in my-id.ca — stored in Canada, with AI on its own servers — every form starts mostly complete.
Frequently asked questions
- How do I reach customer care?
- Confirm current phone, chat, and online hours on ontario.ca.
- How does my-id.ca help?
- It autofills name, phone, email, and mailing address.
- How does on00342 relate to customer comments forms?
- Forms 002-20-5202 and 002-35-5031 collect written customer comments.
Fill it once. Reuse it everywhere.
Save your information in my-id.ca once, then autofill this form and the next one — web forms with the Chrome extension, PDFs right in the app. Your data is stored in Canada and AI runs on my-id.ca's own servers, never sent to third-party AI providers.