How to submit customer comments to Ontario — and autofill 002-20-5202 with my-id.ca
Send feedback without retyping your contact information
Ontario customers submitting comments about government services repeat name, mailing address, phone, email, and organization details on every Customer Comments form. This guide is an example of storing them once in my-id.ca.
Official form and source
Start from the official source and always use the current version — form numbers and links can change:
- Service page: ServiceOntario — ontario.ca
- Form (Central Forms Repository): Customer Comments — 002-20-5202
What this form is about
Form 002-20-5202 collects Customer Comments — confirm where to send feedback and expected response times on ontario.ca.
Before you start: what to gather
- Your name and contact information.
- Organization name if commenting on behalf of a business.
- Service or program your comment relates to.
- Supporting documents if applicable.
Confirm the current process on ontario.ca.
How my-id.ca makes it faster
- Save it once. Store your name, address, phone, and email in your my-id.ca profile.
- Keep documents ready. Upload supporting documents to my-id.ca Files so you are not searching at form time.
- Autofill the form. Use the my-id.ca Chrome extension on a web form, or fill a PDF from your saved profile inside my-id.ca.
- Review and submit yourself through the official channel.
Why do it in my-id.ca
Related Ontario forms repeat the same personal details. Captured once in my-id.ca — stored in Canada, with AI on its own servers — every form starts mostly complete.
Frequently asked questions
- Will I receive a response to my comment?
- Response practices vary by program — confirm on ontario.ca.
- How does my-id.ca help?
- It autofills name, address, phone, and email.
- How does 002-20-5202 relate to form 002-35-5031?
- Both are Customer Comments forms for different ministry form series.
Fill it once. Reuse it everywhere.
Save your information in my-id.ca once, then autofill this form and the next one — web forms with the Chrome extension, PDFs right in the app. Your data is stored in Canada and AI runs on my-id.ca's own servers, never sent to third-party AI providers.