Our AI assistant can be useful, but it can still produce incorrect, incomplete, or misleading content. Treat AI output as a draft and verify important details before relying on them.
Why mistakes happen
AI may generate confident text that sounds correct but is wrong.
Some answers may miss context or use outdated assumptions.
Field mapping can choose the wrong target if prompts are ambiguous.
How to use AI safely in my-id.ca
Review proposed profile updates before saving.
Double-check names, dates, IDs, and legal or financial information.
Confirm family/role-specific fields (for example spouse vs. primary applicant).
Use AI responses as assistance, not as a single source of truth.
Before you confirm updates
In the confirmation modal, compare the existing value and the new value carefully. If anything looks uncertain, edit it or reject the suggestion before saving.