How to fill a form from a photoUse your phone or camera to fill forms from a photo of your ID or other document—processed in your signed-in session as described in the Privacy Policy.
Personal templates overviewTemplates in my-id.ca help you start structured documents from a pattern instead of a blank page.
Fill a PDF by chatting with the assistantHow to fill a PDF form by attaching it in my-id.ca AI chat — what the result summary tells you, choosing which child's data to use, and reviewing uncertain fields.
Review every field before you sendHow to use the my-id.ca review screen — confidence groups, matched-from provenance, party detection, and saving values back to your profile.
When a PDF has no form fieldsWhat to do when a PDF has no fillable fields in my-id.ca — the Edit directly editor, the photo workflow, and what neither can do.
Fill, sign, and share — end to endThe complete my-id.ca workflow for a document that must be filled, signed, and sent — with the order that avoids rework.
Using the template libraryHow the my-id.ca template library works — ready-made document layouts, tabs, repeating sections, and the fact that filling one fills your profile.
Why a PDF won't let you type in it — and how to fix itThe six reasons a PDF refuses to accept typing — scanned images, XFA forms, permissions passwords, wrong viewer, flattened files, and locked fields — and what to do about each.
The "Please wait…" PDF error, and how to get past itWhy government PDFs show "Please wait — if this message is not eventually replaced", what an XFA form is, how to open one on Windows, Mac, Linux and mobile, and what to do if you cannot.
The PDF form won't save what I typedWhy a PDF form loses your answers when you close it, the difference between Save and Save As, browser viewers that discard input, Reader-extended forms, and how to protect long applications.
Getting a PDF under an upload size limitWhy scanned documents are enormous, how to shrink a PDF without making it unreadable, the scanner settings that matter, and what to do when a portal still rejects the file.
How to sign a PDF — and which method is actually acceptedThe five ways to sign a PDF ranked by how much evidence they carry, when a typed name is enough, when print-and-scan is a downgrade, and what a sealed signature with an audit trail adds.
Are electronic signatures legal in Canada?The federal and provincial framework for electronic signatures, the difference between validity and evidence, which documents are excluded, and what a court would actually look at.
Filling government PDFs on a phoneWhat actually works on a phone, what does not, how to fill and sign a PDF on iOS and Android, and when to stop and find a computer.